4/10, Deficient
Kim
24 de juny de 2025
Què no li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions
We stayed here in July 2023 and wasn't overly impressed but decided to try it again June 2025. There is no guest room cleaning service if you are only staying 1-2 days, unless you request it. You have to go to the front desk to request bedding for the pull out sofa in the suite. There was mold/mildew in the tub and on the ceiling in the washroom. They did not allow me to use Prepaid RBC credit card to pay for the room. (RBC credit card gift cards) They also charge a $150 deposit which was refunded at check out. The hotel is conveniently located, close to grocery stores where we could buy gluten free food and cook in our room.We stayed here in July 2023 and were not overly impressed, but we decided to give it another try in June 2025. One downside is that there is no housekeeping service for stays of 1-2 days unless you specifically request it. Additionally, you need to go to the front desk to request bedding for the pull-out sofa in the suite. We also noticed mold and mildew in the tub and on the ceiling of the bathroom. Unfortunately, they did not allow me to use a prepaid RBC credit card (RBC credit card gift cards) to pay for the room. There is also a $150 deposit that is refunded at check-out. On a positive note, the hotel is conveniently located near grocery stores where we could buy gluten-free food and cook in our room.We stayed here in July 2023 and were not overly impressed, but we decided to give it another try in June 2025. One downside is that there is no ho
Kim
Estada de 2 nits (juny 2025)