6/10 Normal
gordon
Viaje en pareja
5 de ene de 2026
Aspectos positivos: Servicios
Aspectos negativos: Limpieza
The original room was very tired and smelt of cigarettes - room 217. Robert was on the desk and was quick to move us to another room without any problem. The radiator was on FULL too hot to touch and no means to turn it down. It was on or off. Had to leave it on but open a window - a little counter intuitive on a below freezing night. The cleaning was poor. The previous guest had long black hair and this was everywhere, especially in the bathroom; didn't feel I could complain again - we were staying one night so we 'managed'. The bar experience was a poor as our last stay. We were able to get a cheese toastie at 20.30 pm but it was dropped on our table without any service. The staff really do not seem to care about service. A round of toasted cheese - absolutely nothing with it, no garnish or condiments. £20 The barman apparently had to beg the kitchen to provide the toastie so no flourish. he had to find us napkins etc. Not to service we get in the Bath Spa version
gordon
Se alojó 1 noche en enero de 2026