4/10, Deficient
Amber
Viatge en família
8 d’ag. de 2025
Què li ha agradat: Neteja, estat de l’allotjament i instal·lacions
Què no li ha agradat: Personal i servei, comoditats
This place has openly racist woman working there. When we checked in the front desk person was not really friendly. She wasn’t mean either. Just not welcoming like a hotel front desk person should be. We were in town for my graduation/birthday party with my father. On our second day there, we went down for breakfast. Most things were out including syrup. The kids tried sugar free syrup on there waffles which was not good. So I still had to go buy food. After, we left and went to my party nearby. We returned around 8pm. When I walked in with my black teen girls, the front desk lady shouted “do you all have a room here?” One daughter said yes. Then the lady shouted “I asked because I have seen you here all day.” I responded “that’s because we haven’t been here all day.” The next day we left early and was gone most of the day. When we returned, the same lady didn’t speak. Later, I went down to grab stuff out of my car alone. She was not around when I walked out. When I came in alone, she said hello to me. Later I sent the girls to grab toilet paper. She was not friendly to them. They went down again to grab food from DoorDash. The rude lady was friendly to the white doordasher but still didn’t speak to my black daughters. No one should have to deal with racism especially young girls who are just existing. So don’t stay here unless you are okay with racism. Never again. Disgusting!!!
Amber
Estada de 3 nits (ag. 2025)