Viatges a Serra de la Laguna

We stayed at Hacienda Encantada on a last-minute reservation because our home nearby was being repaired. We live in Cabo and regularly spend weekends at local resorts, so we have many properties to compare it with. A hurricane was nearby but forecast to miss Cabo, and understandably the hotel was prepared. As Expedia VIP guests, we were offered a higher-floor room with a better view, but it had already been storm-prepped with fabric covering the windows and all patio furniture stacked inside. Since it was only one night, we simply went outside to enjoy the views. The resort has great views of the Cabo corridor, a large property to explore, and some nice areas for kids. Where it fell short was in the details. We were told locals receive a restaurant discount, but received three different answers during our meals, with only one restaurant honoring it. Food and drinks were average, and overall the resort felt more basic than refined. With so many excellent resort options in Cabo, this isn't one our family would choose to return to.

This resort is amazing that celebrates the beauty of Mexico. The hospitality is 5 stars and an amazing ocean views from every restaurant. I

Excellent service great food 👍

The hotel has really good amenities and the pool was spectacular. The experience overall was good and most of the staff were really nice and attentive. Special thanks to Enriqueta for making the best coffee and making it so pleasant to stop by the deli everyday. You are wonderful! If I had to change something, it would be the arrival. When we got to the hotel, we were tired from the flight and the heat and all we wanted was to get to our room with our baby that was also due for his dinner, but instead we had to sit through an explanation of the tours and activities that we could plan for the next couple days. We appreciated the sentiment, but a better time could’ve been found to go over this so we could have been more receptive. Thank you for a good vacation!