2/10
The facilities of this hotel are broken and dirty: jacuzzi, pool, pool bar and sauna. Thus, the pictures advertised are not current and inaccurate. We have complained about it on arrival day and everyday after, which we have documented in writing and have pictures everyday to substantiate. The hotel manager told us to write her the email once again at the end of our stay. Only to replied that she has not heard any complaints and have offered us alternatives when we were at the hotel. This is 100% untruthful. Not maintaining your hotel is one thing, lying about it afterwards and hiding facts are another. Stay away from such unethical business.
Monica
Estada de 2 nits (maig 2025)