6/10
The air conditioning was broken when we checked in. They could not provide me with a credit since I booked through Expedia. They offered to cancel my reservation which was not a great option for me to have to find another hotel the same weekend where a basketball tournament was in town. The a/c was fixed the next day but the room was warm the entire weekend. Very disappointed that they did not offer a credit or even extra points to my Bonvoy account.
Anita
Estada de 4 nits (juny 2025)