6/10, Acceptable
Katherine
Viatge en família
27 de jul. de 2025
Què no li ha agradat: Neteja, personal i servei
The building was beautiful a the pool ares was beautiful. It had an old spanish vibe witch was awesome. The lobby and bar ares was nice. The rooms were not great. I would have to compare them with a motel room with cleaner beds. The rooms are very small and the entry way to the room barely had enough room for the baggage cart to fit. There was no lock on the bathroom door. When i went to order room sevice ( which i found out they do not have) the phone line was not attached to the phone. I had to move the table that the phone was on and lean it forward to get the phone cord that was caught underneath. While i was grabbing the phone cord i saw a bunch of dust on the floor and nase board. It looked like that area hadn't been dusted in at least a year. The room over all, was ok. But it wasn't worth anything near what i paid. When i checked in the lady added $100 charge for incidentals and told me i would get it back when i checked out unless there was damage to the room or something had been taken. But when i checked out that extra $100 was charged as all kinds of taxes. So i didn't get any of it back. Also, The room looked nothing like the pictures on the website.
Katherine
Estada de 2 nits (jul. 2025)
