Església de Sant Mamés

The hotel has some real strengths, but unfortunately the overall experience was disappointing. The rooms are modern, spacious, and well maintained, and the pool area with the adjacent water park is excellent. It was definitely the highlight of our stay. The biggest downside is how restrictive and money-oriented the hotel feels. I’ve stayed at many all-inclusive resorts, and this is the first time I’ve received such a long list of extra charges and limitations. If you arrive before check-in or leave after check-out, you’ll have to pay €50 just to receive a wristband for basic services like drinks, meals, or even a pool towel. Even early access to a ready room costs an extra €50. The water park is also disappointing in its policies. Only all-inclusive guests can enter, and even them are not allowed to bring any drinks inside, not even water or baby water. Instead, you’re expected to buy drinks from the bar inside. The food was another weak point. Breakfast had very limited variety, while lunch, dinner, and snacks offered more options but the quality was below average. Most of the meat was dry, and there weren’t enough fresh vegetables or salads. This hotel has great potential thanks to its rooms and pool facilities, but the overly restrictive policies and constant extra charges really hurt the experience. Unless you find it at a significantly lower price than comparable hotels, I’d recommend looking elsewhere.

Fabulous 5 star hotel, amazing location, relaxing, stress free with incredible surroundings, if you want to be able to recharge and relax then this is the place to stay, hotel super clean, great facilities, and super helpful staff, overall outstanding

Nettes, hilfsbereites Personal, große Suite, leckeres Frühstück und eine sehr gepflegte Poollandschaft und schöne Cabanas