4/10, Deficient
Corina
20 de juny de 2025
Disappointing Experience – Beware of Reception Staff. Our stay at Picolo Borgo was frustrating from the start due to the incredibly rude and unhelpful receptionist. Communication around the shuttle pickup from the metro station was a nightmare, and even basic assistance was met with attitude. Although we were told the pool would stay open later, we were forced out five minutes before closing,needlessly strict and poorly handled.Despite being just a 10-minute drive from the airport, no shuttle was available in the morning. The receptionist refused to help arrange a taxi and even tried to overcharge us,quoting €35 for a ride we ended up booking ourselves for €20 using the FreeNow app.The location is remote with nothing nearby,so make sure to bring food if you're staying overnight. Overall, the rude service and lack of basic hospitality made this a poor experience. I would not recommend staying here.
Corina
Estada d’1 nit (juny 2025)