4/10, Deficient
Andrea
Viatge en família
9 de juny de 2025
Què no li ha agradat: Neteja, comoditats
Let me start with the check in process. When I arrived there was an attendant at the desk fully engaged in a conversation with another gentleman. I assumed he was a customer but soon realized he wasn’t. When I interrupted them (I apologized) I was told “oh it’s ok he’s not a customer”.. he then moved over so I. An check in but stood uncomfortably close to where I was standing so I just scooted away a bit. (This made me a bit uncomfortable) I got my room key. The non smoking room reeked of cigarettes, furniture was old and worn, toilet wasn’t properly secured it moved when you sat on it, random hairs on sink, in bed, and linens. Towels were extremely limited and not even appropriate bath towel size,biggest towel was basically a hand towel and it was super thin and dingy looking. After seeing the dinginess of the towels I actually didn’t feel comfortable putting my head on the pillows directly so I put extra shirts I brought in them and slept on top of the fitted sheet opting out of using the linens provided. We were actually going to stay somewhere else however it was late and nothing was available around the property so we literally ran to target and purchased towels and a light blanket for the night then checked out first thing in the morning. At checkout the man at the desk was not even interested in making eye contact with me but was more interested what was playing on his iPod, he say not one word to me just took my key so I left. We will NEVER stay there again!
Andrea
Estada d’1 nit (juny 2025)