Troba hotels a Reserva Rocky River, Cleveland i rodalia a partir de 59 €

"From the outside it looks more like an office building than a hotel. The room was huge. What was weird is the TV was mounted on the wall on one side of the bed. To be able to see it properly, it was on a swing mount. However the bed was, my guess, 18-24 inches from the wall. Very difficult to get into/out of the bed, especially in the middle of the night. Also, the lighting in the bathroom was very dim making difficult to shave, Finally I will say I have never experienced more pleasant and...

"The hotel was clean however the housekeeping never came to clean room during my 2 night stay. After coming back after business after dinner was too tired to have it serviced. Additionally I booked since the spa and pool but not in service the entire stay. I reported this upon checkout and was only told sorry. It would’ve been better business to at least provide some sort of comp for the issues. Also coffee was out on second day at front where guests scrambling to get bar to refill it. The hotel...

"I was very pleased with my stay. Check in was quick and easy. The room, bathroom, linen, and the outside was very clean. The staff was very nice. The air worked very well, lol. Parking was open and convenient. I'd stay there again!"

"Staff was nice"

"I booked a stay here because it was a cheaper option for one night and it was close to the airport. When I arrived there wasn’t anyone to help with check in and we had to wait 15 minutes until someone came to check us in. Once we got to the room we noticed that it looked like it hadn’t been cleaned. There was dog hair and dirt on the floor. There was something spilled in the cupboard. We also found multiple dead cockroaches. Ultimately we went back to the front desk and told them we would not be...

"The public areas and our room were clean and well maintained. The bed was very comfortable. The breakfast offerings were varied and easily accessible, and the breakfast area was pleasant with sufficient tables for singles or groups. The staff were kind and helpful."

"Good room"

"Good place to stay"

"Very disappointed, the water in the tub wouldn't drain and we also had cockroaches and the alarm also went off at around 9 am and it took about 15 minutes for it to go off."

"It is a nice, clean hotel. The staff is professional and helpful. Our only negative was the bed was quite hard and the pillows were not soft. But, we simply needed a bed close to the airport for an early flight, and this filled the bill."

"The room was clean, the front desk person was very friendly and helpful and the overall experience was better than I expected. I will definitely stay at another Best Western."

"The room was moldy, smelly & dirty. There were also roaches & the hotel staff wasn’t accommodating at all. I will never stay at this hotel ever again. Absolutely disgusting. Terrible stay. 1/10."

"The air conditioning in the room didn’t work, possibly would make him loud noises A musty smell in the hallways in the bedroom I stayed in a lot of hotels. This is at the bottom 10% of my stays. Probably would not recommend staying here"

"Staff was very polite"

"Very big"

"Close to airport"

"Not very Good "

"Sitting chair cat clawed to death. Dresser had, middle drawer missing, 2 towels for 3 people, nightstand dirty, 6 days had only Luke warm water (7 & 8 days had hot water for showers). toilet Very slow flushing. Carpet felt dirty needed cleaning. Under bed never been vacuumed dirty ( I always check to see if we dropped anything. Beds not comfortable. My daughter had to buy an air mattress to put on top. Bed pillows felt like Walmart $2 special. Also it was scary after dusk. Found out it was a...

"Clean room"

"Had to go ask to get towels, twice. Then when I got them it was only towels no rags. Then I had to go ask for a trash bag so I could take my trash out, this was day 2 of 3. Also they had storms come through and it was over 100° with the heat index, and the power went out. You would think it being a major hotel chain they would have a backup generator. We were on the top floor and the window barely opened. 5 of us including 3 kids. And when the power went out, the staff was nowhere to be found....