10/10
I felt very welcomed and there's very good customer service by the front desk and room service. I felt safe. The doormen and security are also very friendly and helpful. Front desk told me that they do charged an extra guest fee which I thought was very strange because the guest was visiting me and not staying over with me, but I was also told that this is something common in Brazil. They were nice and made an exception for me because I had health issues and needed a guest to assist me with my health issues during the day. So I was not charged an extra guest fee and they were very friendly. I would definitely stay here again due to the location, safety and cleanliness of the hotel. Beds are comfortable and you have your own air thermostat which is also great. I had a slight beach view which was a treat. I enjoyed my stay. Photos of the king size bedroom was accurate and the bathroom had a great bathtub and lots of space on the counter for your toiletries. I was always answered promptly and treated with smiles. Even the housekeepers were excellent and nice.
Maylan
Estada de 7 nits (juny 2025)