4/10, Deficient
Gayle
17 de set. de 2025
Què no li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions
Our room looked very little like the pictures posted and our whole experience was nothing like most of the reviews. Our first indication that something was "off" should have been when we tried to call the number given to us by Expedia to let them know we would be arriving after 6pm-the number was disconnected. When we did get in touch with a person, they had NO IDEA what I was talking about. When I called again a few days later, they said they would text me how to check in; it wasn't until I was driving to get there that they called and sent a text. Again, mistakes happen...when we checked in, our room was VERY small, so much so, our window was smaller than all the other rooms. We were tired and went to bed; the sheets were scratchy and the bed bounced when we rolled over. To make matters worse, the bamboo shades did NOT keep out the light so the room was lit up all night -kind of like it was sunrise all morning. You could hear all the street noise as well as music from the club across the street. The breakfast in the morning consisted of three containers of Greek yogurt but no spoons with which to eat it, bagels or English muffins, and a muffin as well as 3 juices, coffee, and tea. Fruit consisted of significantly bruised apples and oranges that looked anything but fresh. Water was offered at $1 a bottle. NOTHING got replaced without asking including utensils and peanut butter. Overall, the place was NOT what we had read about.
Gayle
Estada de 3 nits (set. 2025)
