2/10, Horrible
Renae
Viatge en família amb nens petits, Viatge en grup
26 de des. de 2025
Què li ha agradat: Personal i servei
Què no li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions
Hopefully this hotel cleaned up its act. My friends booked upon my recommendation and both rooms were disgusting. First off the pool needed to be covered up because its unsightly and filthy....so NOT available. Anyway, stayed because friends were enroute although they checked out after 1 day and I left 1 day early of my 4 days forgoing my money. We all know how to clean and I've never seen a room for someone who's supposed to stay in it so filthy...gold and black smudging around the base of the toilet...likely urine is the only thing i could think of... no one cleaned it, french fries under the AC unit, a donut hole rolled out from under the chair when it was moved, and back to the bathroom... hairs on the bathroom floor and in the shower...although there was no dirt collected with my magic eraser...so that was comforting. However under the sink on the floor was so dusty like a mop was never passed under the sink..wow! The place though can be salvaged if you have the right folks to clean it up. Also the carpet needs to be steam cleaned...horrible...if they can't replace them.. do it yourself. Daimer Industries have commercial steam cleaners for the carpets..they can have maintenance personnel and a housekeeper work on 3 to 4 rooms a day. I offer my solutions not just complaints. Customers look at reviews, do your research and know you get what you pay for. I had someone else book and that won't EVER happen again!
Renae
Estada de 4 nits (juny 2024)