Port Canale

The staff was super friendly and helpful. I used the courtesy laundry room which was easy once I figured out the app. The pool was relaxing. It was an enjoyable stay. The hotel is conveniently near the train station, and there are a couple of pizza joints within walking distance.

We stayed one night and the room vas very clean. We had dinner at their restaurant, it was great. Breakfast was very good!

I accidentally booked two nights at the Hotel Royal Carlton. I only intended to book one night. It was first brought to my attention when I checked in. I explained that my flight back to the U.S. was departing in two days and I already had a room in Milan the night before my departure since that's where my flight was leaving from. I asked them to refund the second night under the circumstances since I couldn't stay with them. They refused. They said I had booked it and it could not be changed. I urged them to reconsider since I'm on a budget and couldn't afford to pay for a second night when I wouldn't be staying there. They again refused. I did not stay there the second night, but paid for the room anyway. I was very disappointed in the way they handled this.