6/10 Normal
Kelly M.
14 de jun de 2025
Aspectos positivos: Limpieza
Our stay here was a series of unfortunate events. Arriving at front gate, there was no record of our name. Took 45 minutes to reach owner, who finally confirmed with security. She rebated us 100 for inconvenience. At property, we alerted owner immediately to minor damages: broken toilet paper roll hanger, laminate peeling away from dining table, closet doors that were off track. Next day we found a heavy sliding glass door off track we couldn’t close. Owner arranged repairman for following evening. Before he could arrive, we woke at 3am to smoke detectors beeping throughout house. After my husband disconnected each,we awoke to find AC had stopped working entirely. We explained all concerns to repairman who was to return following day to complete AC repair. After another sleepless night without AC, owner offered full refund if we wanted to vacate property. But where to go now that it’s midweek? Amid these issues, we got a parking ticket from security because the pass provided at gate was incomplete. Took 5 trips between gate & main office to remedy. Fortunately, AC was fixed and we stayed. Given the events after we finally entered the gate, the cost of our rental exceeded the enjoyment. Perhaps a further credit would have been warranted under the circumstances.
Kelly M.
Se alojó 6 noches en junio de 2025