4/10, Deficient
Vicki
Viatge en família
28 de nov. de 2022
Què li ha agradat: Neteja
Què no li ha agradat: Estat de l’allotjament i instal·lacions
The view and location was very good. The condition of the property left a lot to be desired. Main floor balcony door would not open and after maintenance sprayed with WD40 it opened but was still VERY hard to move so balcony was unusable. Second floor balcony blinds would not work so remained down and in the way of getting out the door. There was no way to tie them up to see the view or use the balcony. Several light bulbs out including master shower, upstairs bathroom, dining room, porch, and living room lamp. Fridge filter light to replace on, so no telling how long it has been out so ice maker and ice unusable. Beds were the most uncomfortable I have slept on and felt like a concrete slab. Directions for the downstairs TV and remote would have been helpful. I will say maintenance offered to come and work on the doors but we would have had to cancel plans and stay at the residence to wait for him to arrive and then repair. These things should all be done between bookings and it shows a lack of concern for maintenance in my opinion. We paid a large "property" fee for a 4 night stay so I would question why maintenance is not getting done. Lastly, this unit is not disability friendly for someone with a walker and/or cane, just an FYI.