Platja de Heywoods

When we arrived there, after 10 minutes,my wife and I immediately went back to the front desk(a table with someone sitting) to tell them that we’re not staying. The place was misrepresented. It was an are where a few people congregate to drink and the swimming pool looked like the water was stagnant, not clear and when we went in the room some of the towels had spots in them. We call Expedia and they said that Socco would not reimburse us. Not fair since we didn’t stay and didn’t use the facilities. It was around $3,000. Expedia,could you please look into the matter for us? We should get at least half a the money back. It is a lot of money to let go like that. Hope to hear from you. You have my email address. Thanks

We were guests of sugar bay for three nights in late August. Overall, the experince was positve.The location is ideal, food was good, and staff was generally helpful. But there were some things for improvement. I wasn't aware that you could only make a reservation to premium dining once for every three nights. I wish this was more explicit in the booking. Also,