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"Reception staff have limited English and took almost an hour to check us in as they were unable to find our booking in the system despite presenting the Expedia booking confirmation to them. Bed sheets were stained and there is a club nearby which doesn’t stop making loud music so you don’t get any sleep "

"The room is very comfortable and clean. The staffs were helpful.After the online check-in was done. I needed to receive the boarding pass through the hotel e-mail. Suppose I needed to pay for it but they waived the charges. "

"Good"

"リーズナブルにダイビングできました！"

"This is the second time that I have spent my vacation and visiting family in your hotel and I was not disappointed the first or the second time. The front office staff was very accommodating and very helpful and everything that I needed. The restaurant it's an a+ in the chef and the pastry chef works extremely helpful. I celebrated my wife's birthday there and they were able to get me a cake within one day. The concierge was an amazing woman she made sure that everything was going as planned. I...

"Our family had stayed here many times. The best customer service. Very nice hotel and excellent breakfast buffet. Highly recommended."

"This is the best Best Western that we have been to in a long time. The corner sea view room was so nice. The staff were very attentive, kind and helpful. "

"We heard great reviews for this hotel from friends in Manado, so we booked a room for our stay. I’m giving five stars because I believe my friends. However, a volcano meant that our flight turned around 30 minutes before we were supposed to land in Manado. We couldn’t use our reservation. I wrote to Expedia and the hotel to cancel the reservation. Expedia said they couldn’t refund the money because they needed to first receive the consent of the hotel and the hotel didn’t respond the hotel...

"boat was clean and equipment was new and well maintained. Our Diving master Ayub is a great guide."

"Très bon séjour reposant. Personnel très accueillant et serviable. Grande piscine. Chambre vaste. Excellent jus de mangues. Massages très professionnels. Excellent rapport qualité-prix. En revanche la plage n'est pas très pratiquable."

"Ordering dinner took a very long time. "

"The villa we booked was not available when we arrived. I had booked and paid months earlier and was extremely upset. The gave us a new duplex which smelt of cement and the shower flooded. The TV was not connected. We got the villa the next day and the TV channels were all Chinese channels. The floor was mopped with a dirty mop as you could see the marks on the bathroom floor. The door to the balcony would not lock and the front door took a long time to open as it was stuck. The restaurant...

" Had a wonderful stay at Grand Whiz Mega Mas Manado. The hotel is very clean and conveniently located right next to the shopping center. The staff, especially Ms. Nadia at the reception, were super friendly and helpful. The breakfast buffet was amazing with authentic Indonesian flavors (not westernized like most hotels) — really delicious! Also, it’s close to many great food spots in Manado center. Highly recommend this hotel and will definitely come back again! "

"Very good for a night"