6/10, Acceptable
Andrea
Viatge en família
9 de juny de 2025
We stayed at Courtyard by Marriott Paris and had a disappointing experience. We arrived early and waited until the 3 PM check-in, but didn’t get a room until 4:30 PM — with no apology or explanation. We booked and paid for a “Tower View” room through Expedia (at a higher rate), but were given a standard “View” room with no Eiffel Tower in sight. When I asked the staff, they confirmed the tower isn’t even visible from the hotel, which makes the upgrade misleading. We also booked for 3 people but got a small room clearly meant for 2, with only 2 towels and glasses. On our last night, I used a washcloth provided by the hotel and ended up with painful cuts on my back. I had to see a doctor after returning home. While staff were pleasant, no one addressed or acknowledged any of the issues. Paris was wonderful, but this hotel stay took away from the experience. I wouldn’t recommend staying here, and I won’t be booking this hotel again.
Andrea
Estada de 6 nits (maig 2025)