Parque Indian Falls

Room didn't have soap for the bathroom, which is fine by the way, but when I asked the front desk they were unable to assist so I had to go out and buy my own soap! Also, when checking out and putting my stuff in the car, a staff member came out and told me to settle up at the front desk. They didn't want to honor my Expedia transaction and asked me to pay for the two nights at a much higher rate. After a bit of back and fourth, and showing proof of the transaction, they finally agreed to let it go. They weren't rude or anything, they just didn't know how to process things through Expedia. They are under new management, which is very obvious, so book with a little understanding until they are more established.

Not happy with the 2 rooms first showed to us. Wife has asthma and not ideal for her. Upgraded our room at no extra cost and this was satisfactory. Old hotel and needs a lot of upgrades.

Good place to stay for a night or 2 for hikers, bikers, fishing etc or whale watching tours. No tv or a/c in most rooms. Reception area has TV all sorts of games and books to pass time. Breakfast was good. Staff friendly. Clean rooms and facilities.