Vacaciones en Paloi

Super trevlig och hjälpsam personal

Muy buena estadia, hotel con instalaciones de gran nivel, obtuvimos ascenso de categoria por ser Expedia Gold ademas de late checkout. Desayuno increible, el servicio de piscina/playa y restaurante son algo caros y el hotel esta alejado de alternativas, sugiero arrendar un auto.

Me encanto, excelente ubicacion. El hotel espectacular.

I booked around 6pm and when I got there they didn’t have a room. I was told to look elsewhere for a room and on top of that, they said they wouldn’t give me a refund because it was booked through Hotels.com! What s terrible start. Ages later they went and got the cleaner, who was probably having dinner with her family at 8pm, to ‘prepare a room for me’ which was apparently ‘locked for next season’. Appalling room condition. Very very outdated, damp walls smelled so intensely I couldn’t sleep from the smell (and I could not leave the balcony door open as I was on street level and plenty of mosquitoes too). I woke up coughing. Very old bathroom, the door was peeling, the side light wasn’t working, the emergency light outside the room was broken and flashing, which woke me up when it was still dark… I left the place absolutely exhausted. ‘You get what you pay for’ they say, but this was completely unacceptable even for €45.