4/10, Deficient
Delyth
Viatge en parella
16 de nov. de 2025
Què no li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions
After seeing the online pictures, we couldnt wait to come and stay, but what a disapointment. The place looked nothing like the pictures online. The spa was dirty, hot tub....I couldnt even see my feet the water was so dirty, over half of the jets did not work and there were limited bubbles. The plaster was peeling off the roof, some light fittings were falling out of the holes in the roof. Information about the spa and resort is online and not very user friendly. We had food in the resort restraunt, very dissapointing, cutlery and glasses were dirty. The quality was poor and the table was sticky and dirty. Breakfast the next day was not much better. Everythong was self service and not much assistance from staff. The grounds and pathways around the resort were worn and shabby looking. The room was clean overall, although we did find blood stains on the patio door on the outside and railings of patio were rusty. Decore of hotel is dated and musty smelling. Staff at reception had no uniform and did not look or act professionally. Very dissapointed and would not recommend and would not stay againt.
Delyth
Estada de 2 nits (nov. 2025)