8/10
Overall, we had a good experience but there were a couple things that could have been improved. The location is great, as it is right by the theme parks & and they offer shuttle services. However, their room upkeep & housekeeping was not up to my expectations. The first full day, room service did not come into our room. We had to call for fresh towels, soap & toilet paper. The 2nd day, the coffee machine wasn’t working in the room. The 3rd day, I got up in the dark to go to the bathroom only to step in a puddle of water that had leaked from the toilet. I notified reception immediately & also let them know the bathroom smelled like urine & plumbing. It did get fixed right away but the smell persisted. I did actually enjoy my stay & would come back, but those things did not unnoticed.
Karen
Estada de 5 nits (juny 2025)
