6 dormitoris5 banysCapacitat per a 16337 metres quadrats
Serveis populars
Piscina
Banyera d'hidromassatge
Cuina
Rentadora
Assecadora
Wifi gratuïta
Afegeix les dates per veure els preus
Sobre aquest allotjament
South Facing Pool and Spa - Resort Amenities
Welcome to Perennial Paradise at Solterra Resort. Special Features of this home include:
6 Bedrooms, Sleeps Up to 16 3,629 Square Feet Spa! South Facing Pool with water views
The home is due for a carpet replacement and internal repaint at the next off season opportunity. Some of the living room furnishings are showing signs of wear/leatherette peeling. Guests should expect walls to show marks / wear and tear as well as some marks on some of the carpet areas, which whilst regularly cleaned, do have stains in a number of places. The average condition of the home is reflected in the competitive pricing of this property.
Bedrooms Downstairs Bedroom 1 - King Bed, Private 40” TV Bedroom 2 - Two Twin Beds with Cat Theme, Private 40” TV
Upstairs Bedroom 3 - Master with King Bed, en-suite bathroom, Private 40” TV, features futon Bedroom 4 - Queen Bed, Private 40” TV, private access to hallway bath Bedroom 5 - Built in Full (Double) Size Bunk Beds, 2 40” TV’s - each in front of the set of bunk beds, Private en suite Bathroom with shower/tub combo, toilet, single sink Bedroom 6 - Two Twin Beds with Mickey Theme, Private 40” TV, private en suite bathroom with shower/tub combo
All linens are provided
Bathrooms Bathroom 1 - Hallway Bath featuring Walk In Shower, Single Sink and Toilet (downstairs) Bathroom 2 - En Suite off of Bedroom 3, Two Separate Sinks, Walk In Shower, Garden Tub, Toilet Room Bathroom 3 - Hallway Bath with Private Access from Queen Room. Shower/Tub Combo. Bathroom 4 - Private en suite Bathroom off of Bunk Bed Room with shower/tub combo, toilet, single sink (upstairs) Bathroom 5 - En Suite Bathroom off of Mickey Twin Room featuring shower/tub combo, toilet and single sink.
Dining Area and Kitchen
When you enter the home, you are greeted with a sitting room featuring a game table for 4 (includes a Poker Set), couch and 50” Smart TV. On the left you will enter into the games room that is sure to WOW everyone (see full description below)! Beyond the entryway, you’ll find the kitchen to your right - fully stocked with everything you may need to make a quick snack or a gourmet meal! There is bar style seating for four at the kitchen island as well as a formal dining table for 8 overlooking your private pool!
Living Room
Looking out from the kitchen is the modern living room featuring a large, leather sectional couch and two leather sofa chairs (showing signs of wear). Enjoy your favorite shows on the large flat screen 55” Smart TV mounted in the living room.
Games Area This Games Room features a luxurious Pool Table, a Multi-Arcade Video Game Station, and TWO separate Gaming Stations for those who like to bring their own consoles. EACH featuring a Gaming Chair, Private Built In 40” and Roku TV.
Upstairs Loft
The Upstairs Loft features a Sofa, a Love Seat. Enjoy relaxing upstairs while watching a movie on the 55” Smart TV.
Laundry There is a full-size washer and dryer, iron and ironing board, and pool towels.
Pool and Spa
Everyone loves the pool area! Take advantage of the private south-facing pool and spa, relax on the sun loungers, or enjoy the outdoor dining area!
For the BBQ grill, We have a brilliant rental partner who can deliver a serviced and clean grill to you. There are 2 options: 2-Burner BBQ Grill, 5-Burner BBQ Grill. This includes a full propane tank. Please contact us for current rental prices from our supplier.
Resort Amenities Resort Amenities Subject to Small Optional Charge – Payable In Resort The use of the facilities is optional and so the charge is only applicable for groups who wish to make use of the facilities at the resort center. The fee, paid on site to the resort center directly is a one-time $35 total for groups of 1-12 guests or $45 total where 13+ guests are staying. This is a one-time charge for the entire stay and is paid on site to the resort itself. The charge is applied by the resort, on-site to any guests staying at any home booked at Solterra resort however booked but only where a group wishes to use the resort area. Of course, in such a well-appointed home, with a private pool, loungers, shaded lanai, and space for all the family, the choice of going to the resort center is entirely yours. Either way we know you will have a fabulous stay at our home in Solterra resort and look forward to your stay!
Luxury Clubhouse and Cabanas, Resort style heated pool with children's pool, water slide and lazy river, Outdoor recreation areas, children's playground, Tennis Court, Fitness Center, Hot Tub/Spa, Poolside Cafe/Bar.
Upon arrival in this self catered home you will find an initial start-up of supplies for your use. Supplies provided are, 1 x roll of paper towels, 1 x dish sponge, 2 x dishwasher tablets, 1 x small dish soap, 1 x trash bag per bin, 1 x toilet roll in each bathroom, 2 x sachets of laundry soap, Small hand soaps in each bathroom. For all of your other needs, there are grocery stores within 3 miles (Publix, Aldi) In addition to your groceries, we highly recommend purchasing additional items to the startup list above on your way to the home - especially extra toilet paper, paper towels, and trash bags.
Additional Information
Check in from: 4pm
Check out by: 10am If you would like an earlier check in or a later check out, please inquire 24 hours prior (fees may apply). Pre Checkin Requirements Within 24 hours of placing a booking and prior to accessing the home guests are required to provide: Identification in the form of a Driver’s License ID selfie The names and ages of all adults who will be attending the property Signed rental agreement We reserve the right to require all adult guests to provide identification. All of these items must be completed within 24 hours of placing the reservation or prior to arrival (whichever is sooner). Where this is not completed, the booking is liable to cancelation without further notice or refund. The occupancy limit for this property applies 24 hours a day and all reservations require completion of an electronically signed rental agreement, agreeing to the conditions of the rental which includes that no parties are permitted at this home. We welcome seasoned primary bookers/travelers aged 25 and over and their young families in this truly amazing family home! Groups largely consisting of those close to or under 25 or living in the local area are not able to rent this home. All prices and/or descriptions are subject to change. Although every precaution is taken, errors in prices and/or descriptions do occur on our website and in printing. We reserve the right to correct any such error.
We maintain the home regularly and clean it professionally. * You may notice minor cosmetic imperfections from normal use. * These cosmetic items do not affect safety or functionality and do not qualify for refunds, discounts, chargebacks, or claims.
If you cancel your reservation within the designated cancellation period, you will be eligible for a full refund. However, please note that 3.8% of any payments made will be deducted to cover card processing fees. This fee applies to each transaction, as we incur these charges from the payment provider whenever a transaction is processed or refunded. The remaining balance will be promptly returned to your account.
Serveis de l’allotjament
Piscina i spa
Massatge
Piscina d'hidromassatge
Piscina privada
Internet
Disponible a la vil·la: wifi gratuït
Aparcament i opcions de transport
Es recomana arribar-hi en cotxe
Aparcament a les instal·lacions amb opcions d'estacionament en un garatge
Cuina
Cafetera i tetera
Estris de cuina, vaixella i coberteria
Forn
Frigorífic
Illa de cuina
Microones
Placa de cuina
Rentaplats
Torradora
Restaurants
Taula de menjador
Dormitoris
6 dormitoris
Es proporcionen llençols
Bany
5 banys
Assecador de cabells
Es proporcionen tovalloles
Sales d'estar
Taula de menjador
Entreteniment
Jocs
Televisor intel·ligent
Serveis de bugaderia
Bugaderia
Rentadora
Espais de treball
Escriptori
Comoditat
Aire condicionat
Calefacció
Animals de companyia
No s'admeten animals de companyia
Característiques especials i accessibilitat
Allotjament lliure de fum
Serveis i comoditats
Planxa i post de planxar
Serveis de consergeria
Aspectes destacats de la ubicació
A prop d'un hospital
A prop d'un spa
A prop d'un zoo
A prop d'una botiga d'estocs
En una zona rural
Activitats
Gimnàs
Parc aquàtic
Taula de billar
Tennis
Bàsquet a prop
Natació a prop
Observació d'aus a prop
Parc temàtic a prop
Recorreguts en llanxes a motor a prop
Rutes per a l'observació d'animals salvatges a prop
Mesures de seguretat
No s'ha indicat si hi ha detector de monòxid de carboni (l'amfitrió no ha indicat si hi ha un detector de monòxid de carboni a l'allotjament; et recomanem que duguis un detector portàtil)
Detector de fum (l'amfitrió ha indicat que hi ha un detector de fum a l'allotjament)
Rebràs un correu electrònic de l'amfitrió amb les instruccions per fer l'entrada i la sortida
La informació proporcionada per l'allotjament pot estar traduïda mitjançant eines de traducció automatitzada
Animals de companyia
No s'admeten animals de companyia.
Nens i llits addicionals
En aquest allotjament s'admeten nens
Esdeveniments
No events allowed
Fumadors
Smoking is not permitted
Informació important
Informació indispensable
Aquest allotjament està gestionat per un amfitrió professional, de manera que el seu oferiment va lligat a la seva professió, empresa o activitat comercial.
En funció de la política de l'allotjament, pot aplicar-se un recàrrec per persona addicional.
En fer el registre d'entrada, és possible que calgui presentar un document d'identitat oficial amb fotografia i una targeta de crèdit o dèbit, o bé abonar un dipòsit en efectiu, per cobrir qualsevol despesa imprevista.
Les sol·licituds especials no es poden garantir i estan subjectes a disponibilitat en arribar; poden aplicar-se recàrrecs.
Es prohibeix estrictament celebrar festes o esdeveniments a les instal·lacions.
El propietari no ha indicat si hi ha cap detector de monòxid de carboni a l'allotjament. Pensa a portar-ne un de portàtil durant el viatge.
El propietari ha indicat que hi ha un detector de fum a l'allotjament.
Pel que fa als elements de seguretat, hi trobaràs un extintor.
Aquest allotjament el gestiona el nostre col·laborador Vrbo. Rebràs un correu de part seva amb un enllaç a un compte que et permetrà modificar o cancel·lar la reserva.
Si cancel·les la teva reserva, estaràs subjecte a la política de cancel·lació de l’amfitrió. D’acord amb la normativa de la UE relacionada amb els drets dels consumidors, els serveis de reserva d’allotjament no estan subjectes al dret de desistiment.
Informació addicional
Per accedir a l'allotjament es recomana disposar de cotxe
Informació sobre el barri
aquesta vil·la es troba a Solterra Resort, una zona a Davenport. És en una ubicació rural i a prop de parcs temàtics. Club de Golf ChampionsGate i Camp de Golf Reunion Resort són dues opcions excel·lents per a aquells que busquen unes vacances actives, però si el que et ve de gust és anar de compres, no et perdis Ciutat Vella i Disney Springs™. També val la pena visitar Walt Disney World® Resort i Parc Temàtic Regne Animal de Disney. Amb opcions per practicar navegació esportiva a motor i natació a la zona, podràs triar entre una àmplia selecció d'activitats aquàtiques! Consultar la guia de viatge a Davenport
Davenport, FL
Què hi ha als voltants
Poble de Posner
5 minuts en cotxe - 6.7 km
Museu del Saló de la Fama de la Fundació d'Esquí Aquàtic i Esports de Wake dels EUA
5 minuts en cotxe - 7.4 km
Camp de Golf Reunion Resort
6 minuts en cotxe - 6.4 km
Club de Golf ChampionsGate
6 minuts en cotxe - 6.4 km
Club de Golf de Providence
7 minuts en cotxe - 10.5 km
Com moure’s per la zona
Estació de tren de Kissimmee: 21 min en cotxe
Kissimmee, Florida (ISM-Aeroport de Kissimmee Gateway): a 25 min en cotxe
Restaurants
Wawa
4 minuts en cotxe
McDonald's
5 minuts en cotxe
Dutch Bros Coffee
5 minuts en cotxe
McDonald's
4 minuts en cotxe
Foxtail Coffee Co.
4 minuts en cotxe
Preguntes freqüents
South Facing Pool and Spa - Resort Amenities té piscina?
Sí, aquest allotjament disposa d'una piscina.
South Facing Pool and Spa - Resort Amenities accepta animals de companyia?
No, no es permeten animals de companyia a l'allotjament.
Quant costa aparcar a South Facing Pool and Spa - Resort Amenities?
Hi ha aparcament disponible a les instal·lacions de l'allotjament.
A quina hora es fa el registre d'entrada a South Facing Pool and Spa - Resort Amenities?
Hora d'inici del registre d'entrada: 16:00.
A quina hora es fa el registre de sortida a South Facing Pool and Spa - Resort Amenities?
Registre de sortida: 10:00.
Where is South Facing Pool and Spa - Resort Amenities located?
Located in Solterra Resort, this villa is 2.9 mi (4.6 km) from Jack Nicklaus Course and within 6 mi (10 km) of ChampionsGate Golf Club and Posner Village. USA Water Ski & Wake Sports Foundation Hall of Fame Museum and Providence Golf Club are also within 6 mi (10 km).
Opinions: South Facing Pool and Spa - Resort Amenities
Opinions
Bo
Totes les opinions provenen d’experiències reals de clients. Només els clients que han reservat una estada amb nosaltres poden enviar opinions. Verifiquem les opinions d’acord amb les nostres directrius i les publiquem totes, tant si són positives com negatives.
Què no li ha agradat: Neteja, entrada i precisió de l’anunci
The area was nice… The house
Estada de 3 nits (abr. 2026)
Opinió verificada
8/10, Bé
Yehudice B.
23 d’abr. de 2026
Què li ha agradat: Neteja, entrada i ubicació
Everything about the house was as it was portrayed online, however I wish there was more clarity on the heating situation with the pool and sauna
Estada de 13 nits (març 2026)
Opinió verificada
10/10, Excel·lent
latasha s.
26 de des. de 2025
Què li ha agradat: Neteja, entrada, ubicació, precisió de l’anunci
yes it was perfect
Estada de 11 nits (des. 2025)
Opinió verificada
10/10, Excel·lent
Brian L.
30 de set. de 2025
Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
Accurate description.CleanOwners aren’t harassing you throughout your stay.Great location no complaints
Estada de 2 nits (set. 2025)
Opinió verificada
6/10, Acceptable
Abram H.
7 de març de 2026
Què li ha agradat: Entrada, ubicació
The house is in need of work. Furniture is worn out, main level floor ac did not work. Pool heat did not work so we could not enjoy the pool with the kids. I would not recommend the house untill they fix all the issues.
Estada de 10 nits (febr. 2026)
Opinió verificada
10/10, Excel·lent
Rebekah S.
1 de set. de 2022
Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
Great stay!!
My husband and I really enjoyed our stay at this property! It was fully equipped with everything needed and was in excellent condition. Pool and hot tub were especially wonderful!
Estada de 5 nits (abr. 2022)
Opinió verificada
10/10, Excel·lent
NERO.
4 de set. de 2025
Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
I loved everything about this property. . Clean, welcoming and convenient. I wish I could have stayed a little longer. My son stayed in the pool every chance he could get. I absolutely loved lounging in the pool and looking out at the pond. I definitely would recommend this property.!!!!!! Its a 10/10 for me!!!!!
Estada de 5 nits (ag. 2025)
Opinió verificada
6/10, Acceptable
Garry R.
27 de nov. de 2024
Què li ha agradat: Comunicació, ubicació
Què no li ha agradat: Neteja
Nice house but not well kept
Great location and house design for large family/group but poorly maintained with need for deep cleaning, appliance replacements and repairs.
Estada de 8 nits (nov. 2024)
Opinió verificada
8/10, Bé
Warren A.
7 de nov. de 2024
Què li ha agradat: Entrada, comunicació, ubicació, precisió de l’anunci
Great location, does the job
Lets go positive first
Listing was mostly as advertised
Estada de 14 nits (set. 2024)
Opinió verificada
8/10, Bé
Gilda G.
17 de nov. de 2025
Què li ha agradat: Neteja, entrada, comunicació, precisió de l’anunci
their was no coffee or cream or sugar. No condiments what so every
Estada de 2 nits (nov. 2025)
Opinió verificada
10/10, Excel·lent
Debbie E.
12 d’ag. de 2023
Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
Family Friendly excellent customer care
Our extra large family enjoyed the home. It was clean, smelled fresh, pool was the highlight for our kids. TVs and bathrooms everywhere 😂😂😂. Excellent service from staff. Love it!!!
Estada de 6 nits (ag. 2023)
Opinió verificada
8/10, Bé
James W.
3 d’ag. de 2024
Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
Family vacation
The property was pretty much as described. We ran into a few hiccups and I had questions and messaged the host and they replied promptly. Would recommend to others. The pool was clean and warm, and all amenities worked as promised. Will stay again.
Estada de 7 nits (jul. 2024)
Opinió verificada
2/10, Horrible
Quentin F.
4 d’ag. de 2025
Què li ha agradat: Ubicació
Què no li ha agradat: Neteja, comunicació i precisió de l’anunci
Unsanitary, moldy, and ceiling stains from prior leaks.
Estada de 4 nits (jul. 2025)
Opinió verificada
2/10, Horrible
Stavros M.
3 de gen. de 2026
Què li ha agradat: Ubicació
Què no li ha agradat: Neteja, entrada, comunicació, precisió de l’anunci
Worst experience. Disgusting beat up house and VERY dirty. Tried calling and sent multiple emails to the rental company from the minute I checked in and never got a response back. I sent them multiple pictures of mold, dead bugs, broken things. I can not express enough to anyone to stay away from this house. I even brought my own sheets and towels and once I left I was billed for stains on their towels and sheets that I never even used. Total scam.
Estada de 4 nits (des. 2025)
Opinió verificada
10/10, Excel·lent
Mona C.
22 d’ag. de 2022
Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
Super comfortable and beautiful lake view!!
We had a wonderful time staying at the property... it's a very comfortable space, well laid out and the kitchen had everything we needed. We were there for an extended stay and it started to feel like home in no time. Kids loved swimming in the pool while we enjoyed the patio with the amazing lake view!
One less star on cleaning as one morning I woke up to see ants on the kitchen counter where we accidentally left an open sugar candy. They were gone once I removed the candy and cleaned the counter and never saw any of those again.
Overall, we loved our stay and can't wait to go back again!
Estada de 14 nits (gen. 2022)
Opinió verificada
6/10, Acceptable
Laevonna C.
15 de des. de 2024
Què li ha agradat: Entrada, ubicació i precisió de l’anunci
Nice Roomy house
Needs updated and A lot broken there!
Estada de 9 nits (des. 2024)
Opinió verificada
10/10, Excel·lent
Karen H.
7 de jul. de 2023
Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
Great house for family, we loved the pool area
The house is just as pictured, everything was great. Parking was easy to figure out once communicated by host how to park appropriately. My only critiques were we were told that there would be garage parking but there is no garage at this particular house- the garage is the game room. The other critique was the carpet was very old & dirty but it was vacuumed clean.
Estada de 3 nits (jul. 2023)
Opinió verificada
2/10, Horrible
Joyjastyle M.
29 de des. de 2025
Què li ha agradat: Entrada, ubicació
Què no li ha agradat: Neteja, precisió de l’anunci
This is the worst property that I have stayed. The owner has neglected the upkeep of this property. I read reviews about this property's condition last year and thought the owners would have address the issues that were complained about in 2024, but they had not as of December 23 2025. The red stains in the carpet are still there, the broken furniture is still there, the dirty walls are still there. I paid for heated pool upon my arrival that had not been done I asked for my refund since we were not able to use the pool or spa and the owner had not yet tried to compensate me for that. The responses we get seemed to be already prepared with a blanket statement. I recommend contacting this owner before renting and ask if these repairs have been corrected before you rent.
Estada de 4 nits (des. 2025)
Opinió verificada
8/10, Bé
Stephanie S.
8 de maig de 2023
Què li ha agradat: Entrada, comunicació, ubicació, precisió de l’anunci
Family get away
House was very much like the pictures. Suited our family well. Only downfall was very few towels for big families. And house was not very well cleaned before hand. Had a sock under the bed, old gummy bears under the bed as well. Carpets were stained In a few spots. Spilled water on the ground and went to clean it up floor was black.. we had kids and a large family so we understand. Would stay again. But think it needs to be more accommodating for as many rooms and beds as it has.
Estada de 2 nits (maig 2023)
Opinió verificada
2/10, Horrible
Betzy B.
21 d’oct. de 2024
Què li ha agradat: Ubicació
Què no li ha agradat: Neteja, entrada, comunicació, precisió de l’anunci
Very disappointed
What I saw online and what was supposed to be a nice vacation turned into a terrible experience. The house has numerous issues with its facilities and is infested with cockroaches.
The money was charged immediately, and I received a call to remind me that I had to check out by 10 a.m. with my family, but no one responded when I wrote to you every day about the issues we were facing. I hope you can compensate me for what happened.
Estada de 6 nits (oct. 2024)
Opinió verificada
4/10, Deficient
Debbie L.
7 d’abr. de 2023
Què li ha agradat: Entrada, ubicació
Què no li ha agradat: Neteja, comunicació i precisió de l’anunci
Find somewhere else
Worked 2 days trying to get internet working. They didn't pay the bill until the 2nd day of arrival. We paid for pool heat and it only worked one day. We could not adjust the thermostat. The dishwasher was out of order. There were dirty dishes in the cabinet. They placed smelled like a wet dog upon arrival. Rugs and carpet were discussing. The pictures definitely do the place justice.
Estada de 7 nits (març 2023)
Opinió verificada
10/10, Excel·lent
Sharonda W.
31 de març de 2021
Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
House was immaculate; Parking is horrible.
I love this property — the house and the amenities were great but parking is limited; if you are traveling with more than 2 vehicles, you will have to locate parking throughout the neighborhood that isn’t within walking distance to your vacation home. We were told by the security at the front gate that we could park our 3rd vehicle in front of the home since we had no white lines as described in Welcome letter on our street, as long as it wasn’t on the grass or blocking the driveway. Unfortunately, I was towed with my parking permit displayed in windshield for parking on the street in front of the vacation home... which resulted in being towed. had to pay $225 despite trying to get clarification before parking.
Estada de 4 nits (març 2021)
Opinió verificada
4/10, Deficient
Brittany P.
12 de nov. de 2024
Què li ha agradat: Entrada, comunicació
Què no li ha agradat: Neteja, precisió de l’anunci
Very unclean home with roach infestation
Check in and communication with property management was prompt and the community pool area was very nice but that was unfortunately the only good parts about renting this home. We came in to a very unclean home, the bathrooms were acceptable but the floors, walls/trim were all filthy. The carpet was stained and visibly dirty especially the edges/corners and the fake leather of the couch flaked off in huge pieces from being so worn. The slider doors were so heavy/ inmaintained that we could barely open and close it. The exterior of the home was moldy and badly in need of power washing as well as the pool area. Most of the netting in the pool enclosed was ripped with several sections of screen completely missing. We discovered very quickly that this home had a terrible roach infestation, the management company sent out a housekeeper and pest service the day after we arrived but neither problems were remedied as this infestation was more serious then a one time treatment. The uncleanliness and infestation of this home made us fearful for our health and ruined our vacation.
Estada de 7 nits (nov. 2024)
Opinió verificada
4/10, Deficient
Susan N.
16 de des. de 2024
Què no li ha agradat: Neteja, entrada, comunicació, precisió de l’anunci
: Disappointing Experience and Multiple Issues with Rental Home
I recently rented your property, which advertised as being able to accommodate 14 people. Unfortunately, my experience was far from satisfactory, and I feel compelled to share the numerous issues I encountered during my stay. The following problems should not have been present in a rental property of this caliber, and they made the stay uncomfortable and inconvenient for my group.1.Front Door Lock: The lock on the front door was extremely difficult to operate. I had to contact management, who attempted to walk me through fixing it via text messages.2.Refrigerator: A fully functioning refrigerator is essential for a house that sleeps 14 guests. Unfortunately, the refrigerator’s shelves were missing, the drawers were broken, and the door didn’t close properly. I had to purchase a cooler to store my beverages because there wasn’t enough space. Despite contacting management, they informed me that nothing could be done to repair it.3.Kitchen Lighting: Four lights in the kitchen were not working. While management sent someone to fix them, this should have been addressed beforehand.4.Dishwasher: The dishwasher handle broke off during our stay. When I contacted management, they promised to send someone to fix it, but no one ever arrived.5.Microwave: The microwave above the stove was broken. We were not informed of this beforehand, and the microwave on the counter was not an acceptable substitute.6.Pool Table: The listing stated the pool table came with four cues, but ther
Estada de 8 nits (nov. 2024)
Opinió verificada
6/10, Acceptable
Megan F.
3 d’ag. de 2024
Què li ha agradat: Entrada, ubicació i precisió de l’anunci
Què no li ha agradat: Neteja, comunicació
Spacious but dirty.
Size was perfect. Loved nature in the back. Bedding and bathrooms were clean. Guest parking was close. A lot of light bulbs were out that they said they would replace but never did. Garage is the game room. “Gaming stations” had 2 consoles/games (one without cords) and one unusable controller (chocolate shoved into the charging port)They stated someone left their systems as they only provide TV/chair, which was odd since I asked before hand and was told a PlayStation was included, I think they lied about this. 2 pool queues provided which were broken and taped back together. Maintenance brought out new ones. Upstairs had something food related on the carpet throughout all the rooms - They initially messaged back that someone would be out within 24hr to clean, no one showed up until I messaged again. A woman came took photos and attempted to clean the video game controller - which makes no sense if that wasn’t included with house. I got a message the next day that they could schedule carpet cleaning but we would need to stay off the floors for 24hrs. Not reasonable when you are staying somewhere from out of state. I did call the management company and never received a call back. During the next 1 1/2 weeks we found a rotten banana peel and other food/trash scattered throughout the home. Dirty dishes in the cabinet. Complaints/photos sent to management company and VRBO. Then they had the nerve to email me asking if I could give a 5 star rating. I decided to be honest instead.