2/10 Horrible
Greg S, Mason
Viaje en pareja
22 de feb de 2026
Aspectos negativos: Limpieza, servicios y instalaciones y estado del alojamiento
First we had great difficulty finding the place because it has 3 different business names. There was no on site parking as advertised. We had to wait on the owner to come and unlock a gate to get in, in the middle of the day. The owner said that she didn't have us checking in until the next day. We of course showed her our confirmation. She checked us in, charged us a refundable $100 for a deposit. Then another $95 for a tourist fee that was not refundable. She took us to a room that we entered via the sliding glass door. There were 2 king beds, we paid for a double king bed suite. The room was hideous, dirty, and very outdated and very used falling apart wardrobe. There was one electric outlet in the entire room. Lamps that were broken, leaning sideways with filthy lampshades and no where to be plugged in. There was no TV, no refrigerator, no closet, and no bathroom in the room. The bathroom was across the courtyard that we were given a key for. She assured us that we would be put in our room the next day. She then tried to tell us the next day that it would be one more night in the substandard room. Once my husband reminded her of what we paid for she moved us into another room with a single king bed and kitchenette and thank God a bathroom. Still not the room that we paid for. She told us that she was trying to help other people that didn't have a place to go and she put other people in our reserved room. We expressed our dissatisfaction with this. Horrible place!
Greg S
Se alojó 8 noches en febrero de 2026