2/10
Worst ever. Uninhabitable, management is rude, unhelpful, and dishonest.
Unsanitary, unsafe conditions in the two room we saw. Unlit stairways, bugs (pests) and spiders visible in the walls in the lobby. Rooms smelled strongly of illegal substances, cigarettes, and deodorizing/pest chemicals. Cigarette burns on pillow cases. Bedding looked dirty, no mattress pad, mattresses were in terrible condition. My nine year old and I were wheezing within 5 minutes.
People using illegal substances in the parking lot. Parking was unlit, unsafe, and frightening.
I wish we had taken pictures, to demonstrate the level of filth for you all. Please do not stay in this hotel.
Management did not respond over a period of 24 hours+ of Expedia's attempts to respond to refund requests via phone and email.
Catherine
Estada de 2 nits (juny 2025)