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"They changed our reservation details without asking us first. They changed from a two king beds room to a one king bed/one sofa bed and thought that that would be fine. After bringing the issue to night desk they switched us to two queen beds. Cleaning crew also left gear in the room that we had to remove. Soap dispenser didn’t work. Breakfast wasn’t good. Selection was poor. Not worth staying there."

"You can't get in to get coffee thay have it locked down.no good"

"The room was clean and had the amenities listed, but the pictures were very deceiving for what you actually get."

"Ice machine wasn't working"

"The broken bathtub stopper kept it from being a 5-star."

"The location was great, right in the middle of restaurant row. The pool was open and available, the recreation room was closed. My room was clean, but the bedspread was stained badly. My TV did not have a remote control. I had to go back to the front office and ask for one."

"We had a little problem with our room. Our air conditioner wouldn't stop running. But Michael was not only quick to see about repair but he quickly gave us a new room. Excellent staff and service!"

"Rooms were very nice and clean. "

"Not sure about pets, as I did not have one. Did not use the spa. The room was very clean. The bathroom was big. I would stay here again. "

"The front desk staff we're exemplary! So very helpful! The only complaint I had was the mold on the grout in the shower. Otherwise the room was great!"