4/10
Ac was not working for over. 4 hours. Requested another room and was told i had to give them 30 more minutes to fix the problem due to wrong room number was entered by staff. Finally around 10pm ac is working. Then to learn no towels was put into room. Call front desk and was greeted by automatic and was told towels would be delivered. No towels were delivered. All this occurred while staying on 10th floor Premium suites. Walked down to front desk 5am to get towels myself. ALWAYS enjoy staying at Embassy but this last stay i was just ready to leave.
Ronnie
Estada d’1 nit (juny 2025)