Not a great experience at all. On arrival we couldn’t access the property. The “instructions” said to use the ring doorbell, no answer. Sent a message, no reply. Eventually got in through a private entrance, only later learning the code was for a smart door handle, not the nearby key box. It was dark, no way to know. We weren’t the only guests stuck outside.
The kitchen, living areas are shared. First time my husband opened a cupboard, the door fell off. I fixed it, but it broke again multiple times. Reviews later showed this has been an ongoing issue. The kitchen cold tap comes off in your hand, the bin was overflowing (manager never replied to texts or emails asking where the outside bin was), and at one point someone even put a toilet bin on the kitchen chopping board. Tea towels provided were wet and filthy, again, no response, so we bought our own.
Noise is a constant problem. The walls are paper thin, floors creak badly, and you’ll need earplugs. The living room itself is cosy, but you hear everything from above. Shower pressure is excellent but the holder is broken. The bathroom light failed two days in, despite multiple messages and calls, no response. A caretaker eventually appeared with a lamp, but obviously unsafe for showering. Maintenance never came.
The place is grubby, marked walls, overflowing outdoor ashtrays, bins left unlined. The only positive, location is handy for shops and travel. Management are completely unresponsive and clearly don’t care. Avoid.