4/10, Deficient
Courtney
Viatge en família
9 de nov. de 2025
Què no li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions
The hotel feels like it could be a 2 star motel. Overall, it feels run down, tired, and like it's been through a lot. The cleaning staff seemed kind, and the front desk people who I interacted with seemed uninterested in their jobs and I had to ask to get help with my luggage if I needed it going up/down the front stairs. The hotel is clearly renovating some of the common areas, so the inner courtyard doesn't look anything like the photos. The worst part was the room felt dirty and tired. The carpet was stained, the walls were dinged up (and repaired poorly), the tile in the bathroom shower was cracked, the ceilings had cracks, the light in the closet ceiling had a big gap between it and the ceiling, the bathroom toiletries were mediocre at best, the bed skirts were stained and ripped in areas, the AC/Heat system was dated and finicky (it either got too hot or too cold while on), the sheets were minimal, the bed was uncomfortable, the curtains in the bedroom weren't properly installed so were kind of coming off the rod, and the phone in the room wouldn't turn its light off so I had to manually unplug it to be able to get my room dark (it kept cycling through different photos in the screensaver). The pros of the hotel were that the inner courtyard rooms are quiet, you're able to get total blackout (when phone was unplugged), and the location is right in the heart of Soho. Overall, I am incredibly disappointed with my stay, especially considering I paid ~$700/night.
Courtney
Estada de 2 nits (nov. 2025)
