6/10, Acceptable
Kamaran, Maple
Viatge en família amb nens petits
29 de des. de 2025
Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions
Overall had a good stay, rooms was clean upon check in, good size , it was 2 of us. With Queen bed and seperate sofa for add'l seating.
Location: Amazing, 1 min walk to time square, walkable to Rockerfellar, 5th Avenue shopping, Bryant Park, and Broadway shows and about a 15 min walk to Penn Station and Madison Square Gardens
Dining: lots of options around the hotel from fast food late night options, food trucks to sit down restaurants and bars.
Hotel is located above the Hudson theater.
Staff: Overall polite and welcoming
Here were my issues
1. No fridge in room, you can request at front desk, which we knew before checking in. We requested upon check in and they never arrived. Followed up that evening and the check in person didnt put the request in. Came later that night
2. We stayed Sun - Wed in Dec 19 -23, housekeeping would come first thing in the morning when we were sleeping, we had to put do not disturb sign on which we would take down by 10am each day, however housekeeping would not return later in day. Odd , not sure why housekeeping would come so early when people are sleeping to do housekeeping. Usually the come thruout the day. Anyhow room wasnt cleaned for the entire stay. We requested housekeeping on Tues and front desk made a call , but nobody came. I gave the feedback on my checkout date Wed , they were kind enough to discount the room.
The followups with front desk never materalized , as a guest we shouldnt have to followup over and over.
Kamaran
Estada de 3 nits (des. 2025)
