4/10, Deficient
AYDIN
Viatge en família
15 de juny de 2025
Què no li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
In my 35 yrs of running business in travel industry I was asked to pay an additional fee for 75$ for earlier check in. I had never experienced it before on any hotel. If there is room available it's always given to the guest simply as a sign of courtesy and service sector standart.
Not only thst but I was shocked to see the side and class of the hotel
Room I was reserved by Expedia for a group of 3 member family, me and my 13 yr old twins; a small room with bathroom in an old school style stainy bathtub almost attached a toilet. Needless that the windows were not cleaned half a year... it was impossible to accept I had to pay an additional of $50 to move to a sensible larger room with a proper bathroom.
I think hotel pictures on your website are rather misleading. It should indicate the present state of the establishment that
-yes it is a classic old
Building/ we like that feature, no issue with that,
- it needs to be renovated
- half of the hotel building is covered with shoring on the outside for some structural work but I did not see any work in progress,
- having said this hotel bellboys do a good job witn smiles and friendliness
AYDIN
Estada d’1 nit (juny 2025)