6/10, Acceptable
Tania
Viatge en família
25 de jul. de 2025
Què li ha agradat: Comoditats, estat de l’allotjament i instal·lacions
Beautiful Hotel in an equally beautiful location, good clean pool and Spar facilities. Rooms beautifully decorated, spacious and clean. Most staff were friendly, polite and welcoming.
We did find that the Continental Breakfast Buffet was somewhat lacking in choice, the cooked breakfasts were good but a little overcooked.
Unfortunately we did find that some staff were lacking attention to detail, we were given sour milk for our Tea/Coffee at breakfast! When we brought this to the staff attention the milk was replaced with another jug…..which also turned out to be just as sour! I was then informed that the dates on the milk bottles were all in date and was offered ‘milk alternatives’ which I politely declined as all I really desired was Fresh milk for my coffee, we were then brought a third jug of milk which thankfully was fresh.
We booked an afternoon Tea to celebrate a Birthday and I would recommend this to anyone staying at this Hotel as it was Plentiful and absolutely delicious. We payed for this at time of booking on the day before the Tea. Unfortunately on checking our bank account on the day after, we discovered that the Hotel staff had taken another payment from our account! So we were charged twice for one booking! This was quickly resolved at reception on our checkout and then refunded back onto our payment method.
So all in all, yes I would definitely go back to this Hotel, but, I would book room only and go somewhere else for Breakfast.
Tania
Estada de 4 nits (jul. 2025)
