6/10 Normal
Peter
2 de oct de 2025
Aspectos negativos: Personal y instalaciones y estado del alojamiento
Overpriced and inaccurate description of facilitie
Firstly this is not a 5 star hotel. 10-15 years ago maybe it was but this hotel is badly in need of some maintenance. Everything looks very tired. For instance our room (upgraded to what they call a villa as the main part of the hotel was closed) might have been a hi tech facility years ago but not now. It had a CD player in there which says everything. There were over 40 light controls with no explanation as to what they did. There is no WiFi in the room despite what the hotels.com description said. Reception said they were changing their supplier but I note a review from April said the same thing so I don’t think that is true. There was a nice infinity pool ( the hotel has a great view) but used by the pigeons to drink and bathe so not that hygienic. I consider this hotel is mis sold on hotels.com. None of the eating options apart from the restaurant exist (at least at this time of the year). There was a bar but it was never in use. Please review what you say on the hotel particulars as it is just not correct. As a result this hotel is way way overpriced for what it is. Can I say anything positive? Well we ate in the restaurant one evening and the food was very good. Breakfast was ok too but overall a poor value and very disappointing experience
Peter
Se alojó 3 noches en septiembre de 2025
