6/10
I called this hotel before booking to ask if I could use a visa debit card to book. Was told that I could as long as I paid online and allowed a hold to be placed on my card at check in. When I tried to check in I was told that I had give a $250 cash deposit. Which would have been fine if I would have known ahead of time. I had to pack my stuff back in the truck and go find a bank machine. All this with a small child with a disability. It was a lot of running around that could have been avoided. It’s why I called in advance to avoid all this hassle. Was very disappointed.
Otherwise….
Pros - onsite restaurant was delicious and very convenient. Loved having access to a balcony from my room.
Cons - room was dirty. Found a random sock on a chair. Requested a new room. Was given same type of room newly remodeled. Floor was very dirty as was the grout in the bathroom.
I stayed at this hotel 11 years ago and it was beautiful and clean. It has really deteriorated over the years.
Melissa
Estada de 2 nits (juny 2025)