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"The people at the reception desk were very organized to check us in and take our credit card but were clearly negligent to advise us that the air conditioning was not functional in our room. Their response to our complaint was "the technician is supposed to come and we'll let you know". Later that afternoon they told us the the air conditioning won't be repaired for our stay. Their compensation to us was a bottle of water and they had no other room available to us. We were very angry and they...

"The food in the buffet restaurant was overpriced and not particularly good."

"Nuno the driver was very helpful and gave me video info where the hotel pickup was via WhatsApp. Similar to drop off, he made it understood what level we had to go to for departure. Nice to see someone like him with enthusiasm at pickup."

"Great hotel. Staff lovely. Coffee making facilities would be good to gave in room though. "

"Nice place, convenient location to the airport and helpful staff"

"The hotel is superb. The facilities were clean. We arrived really late on a Saturday night, and the front desk person was super friendly. He answered our WhatsApp message and sent us photos and instructions on where to meet the shuttle and driver. Lastly, the breakfast was delicious, with lots of choices in the buffet. We will definitely stay here when we’re back in Porto."

"good location, construction in front making the way inn to the hotel bad, the room was ok"

"L'emplacement de l’hôtel est bien"

"Efficace bon rapport qualité prix et bonne localisation"

"Not a 4 star hotel. Super dated old hotel and they don’t even try to maintain anything. When something breaks down, they don’t even try to fix it. We came into a hot room and the AC was not blowing, and they tried to gaslight me. Make me feel like I’m crazy. But we booked two rooms and the other room the AC was blowing just fine. They made it seem like we didn’t know how to use an AC and they did not change the room until the third time we asked. The balcony area looked really gross. Everything...

"Great location, staff, room and breakfast. The bed and pillows were so amazing, I had the best sleep of our vacation during our 3-night stay. This is our second stay at the Hotel Toural and we are already planning our third."

"Great establishment and very conveniently located to the old town."

"Great hotel"

"Very nice place to stay for short trip and first timer. Next to major shopping mall with lots of options for dining. Close to metro"

"Unique experience on the river"

"If using the indoor pool, bring a swim cap and flip flops so you don’t need to purchase them. Otherwise, great stay just outside of Porto. We used Bolt to get around during our stay."

"The staff is very pleasant and helpful! A nice downhill 15-20 min walk will bring you where the action is in old Porto by the river! The property is thoughtfully laid out with an inviting garden and interesting art work in the hallways. The washroom is clean and modern. The kitchenette is cute and functional. Great job team 705!"

"Great location. Staff helpful and amazing. Solo traveler. Will definitely be back if in Porto. Thank you"

"This hotel was absolutely perfect for our stay in Porto. The rooms were immaculate, spacious, and incredibly comfortable, and the hotel itself is beautifully designed with so much charm. We loved the complimentary welcome drink, it was such a thoughtful touch! Everything exceeded our expectations, and we would absolutely recommend this hotel to anyone visiting Porto."