4/10, Deficient
Kimberly, Mukilteo
Viatge amb animals de companyia
6 d’abr. de 2026
Què li ha agradat: Personal i servei
Què no li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions
The staff was extremely nice and helpful and we had no complaints about them. However, the room was very dirty and we were traveling with an emotional support rescue cat to deliver to his new family in Canada and he went under the bed and when I looked under the bed to see what he was up to....it was filthy. This was just minutes after checking into our room. So I got the cat out from under the bed and put him into the bathroom and I went to the front desk to ask for a broom and dust pan so I could clean under the beds and couch. I moved the beds and couch to sweep up the garbage, dust and I found pills and drugs in little plastic bags under the bed and couch. I took the bag of waste back to the front desk clerks and gave it to them to show them that we found pills and drugs in little bags (and to show them the amount of garbage/dust under the beds and couch). The front desk clerk apologized and said the cleaning crew is suppose to sweep. Why I am so upset about this is that if the rescue cat would have consumed any of those pills or drugs (or any animal or child for that matter), it could have killed him and/or resulted in an emergency situation. I had low expectations for cleanliness given they accepted cats; which many hotels would not accept cats (only dogs for some reason), but the fact that there were pills on the floor (and bags with drugs inside) that he could have eaten was very upsetting to say the least. The property needs to do a better job cleaning the rooms.
Kimberly
Estada d’1 nit (abr. 2026)
