10/10, Excel·lent
sara
Viatge en família
11 de jul. de 2025
Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
A very special place - both the accommodations and the main reception and dining areas. Worth the money for a once-in-a-lifetime cave experience.
The staff was lovely and really elevated a great stay to exceptional. Antonio, the manager, was brimming with enthusiasm for his city and the hotel, sharing history of both. He recommended the fantastic Osteria al Casale restaurant on the cliffside for dinner which served excellent food and was nicely away from the hordes. Maristella is as sweet as she is adorable. So helpful and gracious.
The included breakfast was ample and there was quite a variety, from savory options to pastries. The dining room is stunning. Loved it!
We stayed in the family apartment which exceeded expectations. The main room is spacious even with sofa bed opened. There is a separate sitting area with another sofa and coffee table which was very useful. The sofa bed was comfortable and big enough for two teens to fit comfortably. The master bedroom was roomy and the bed super comfortable. It was only missing a full length mirror. Adding a barn door on the master bedroom to provide privacy from kids staying in the main area would be a bonus. There is also a kitchenette with refrigerator in the apartment.
The bathroom is modern and functional. The shower is small so I shared with the manager that a shelf is needed to hold shampoo/soap. This is really the only critique on an otherwise magical place. Highly recommend.
sara
Estada de 2 nits (juny 2025)
