6/10, Acceptable
Michael
10 de juny de 2025
The room looked clean, but the TV wasn't working and there was no "Do Not Disturb" placard to hang on the outside doorknob. Housekeeping tried to enter when I was in the shower! I was also unlucky in that a baseball tourney was being played locally and there were many players and families staying the weekend. Imagine hallways with children going from one room to the next to see their friends, running, talking loudly, etc. One of the side entrances/exits has an outside trash bin missing its lid and overflowing with trash. Once, there was a coffee station in the lobby which allowed early risers to serve themselves before the 6am breakfast area opened. I voiced this information to the attendant behind the counter during checkout who, dressed in a sweaty tee shirt, was doing double duty of trash pickup and working the front desk. His explanation was that ownership of the property had recently changed. In conclusion, I was left with the impression that this location is understaffed and attention to detail is less than expected.
Michael
Estada de 2 nits (juny 2025)