6/10, Acceptable
Louise
Viatge en família
8 de febr. de 2026
The hotel is lovely, but unfortunately We received a message saying the Spa & pool were closed for maintenance reasons after we had booked. (Non refundable)
Found reception staff very pleasant to deal with but also very impersonal. And very scarce! Nobody to be found anywhere at anytime!
Nobody offered an apology or even an acknowledgement even though we had booked our stay purely based on the spa facilities. It would have been a nice gesture if they had offered to compensate- even a very small gesture would have been appreciated.
There is a pod coffee machine in the room with instructions but no coffee pods :)
We were given 2 rolls of toilet paper and they weren't replaced at all during our stay so pack your Kleenex!
We weren't given clean water glasses either- room was cleaned but there was no extra effort put in.
Fredricks has always been lovely but it is looking dated and could do with some upgrades.
Overall a good stay but I couldn't give 5 stars unfortunately
Louise
Estada de 2 nits (febr. 2026)






























