6/10, Acceptable
Nicole
Viatge en família
31 de jul. de 2025
Què li ha agradat: Neteja, estat de l’allotjament i instal·lacions
The courtyard was picturesque, complete with fountain, decorative tiles and beautiful planters.
I was put off by my check in experience where it was implied that the room I chose was not for space or functionality purposes, rather because it was the cheapest. It was odd that would even be mentioned and I was pretty offended. Then, I was given an unclear description of how to access my room and walked around the property with 2 huge bags looking for a way to efficiently move in. It wasn’t until I was visibly struggling and flustered when another staff member tried to assist me, but I was already halfway finished and did not want to interact with anyone else because of this experience.
The room had the space I was looking for, but had little natural light and was only accessible through the alley of the hotel. You can exit your room from the 2nd floor into the courtyard, which is lovely, but you can’t re-enter there which is inconvenient.
Parts of the floors were not clean, but otherwise was great. I saw 3 cutting boards in the kitchen, but did not see a proper knife, so I asked the front desk about a knife and they said they don’t provide any (??). There were no clean sponges for dishes either.
I imagine the other rooms might provide a better experience, but I wouldn’t stay in room 103 again.
Nicole
Estada de 3 nits (jul. 2025)
