I would not recommend staying at this hotel based on our recent experience. From the moment we arrived, it was clear the room was not properly maintained. There was duct tape patching holes in the walls, the bathroom sink was clogged and filled up quickly every time we tried to use it, and the only mirror in the room was a small handheld one—not exactly practical.
To make matters worse, one of our pillows had mascara stains on it, and there was a leak coming from the room next to us that started spilling into our room. We had to use our shower towels to stop the water from spreading. When we reported these issues and requested a new room, the staff told us the only option was a refund for one day of our two-night stay, but we’d have to check out entirely. Since checking out wasn’t an option, we were left feeling stuck and deeply unsatisfied with our accommodations.
While the staff made an effort to offer a partial refund, it didn’t solve the core issue: the poor condition of the room and the unacceptable state of the facilities. This experience fell far short of what I expect from a hotel stay.
