4/10, Deficient
Maureen
28 de maig de 2025
Què no li ha agradat: Neteja, personal i servei
Our room - a double seaview - was musty and smelled like it hadn't been aired out in years. We were particularly aware of the unpleasant odour in the small, dated bathroom. While there was a view, the window was small and you had to stand directly in front of it to look out. The photos on the website also show a lovely pool. The pool we saw was covered in a filthy tarp and clearly hadn't been used in some time. Additionally, staff were singularly unhelpful and the desk was left unattended after 10 p.m. Lastly - and this is a minor point but so revealing of the ethos of this place - we were guided to our room at night and told we couldn't drink the water. No bottled water was provided and the restaurant (under separate management) was closed for the evening. We were instructed to purchase our own water the following day. When spending $185 Canadian a night, I think it's reasonable to expect a $1 bottle of water can be provided by the hotel. This hotel has clearly seen better days and I would not recommend it.
Maureen
Estada de 2 nits (maig 2025)
