Viatges a Les Planes d'Hostoles

Our 4 day stay was overall a good one. It was a great location, with plenty to see, shop, and eat nearby. Our room faced the inside courtyard, fortunately, and was therefore pretty quiet. I was a bit concerned for the street noise, but we lucked out. The beds were comfortable and the bathroom was modern. There were some quirks that would've made our stay a bit nicer. 1. The shower door leaked very badly, making the floor by the sink constantly wet and with a very wet bath mat. At one point, the hotel said they had run out of replacement towels for the floor, which I assumed was due to similar issues in other rooms. Our friends in another room said they didn't have the issue though, but struggled a bit to open the shower door when it was closed too tightly. 2. Very limited usable outlets for someone not from the EU that needs to use a travel plug adapter. If you need one, it was hard to find an outlet that would allow the bulky size. I was able to get two outlets in an okay location to work though. 3. The window covering is a large, thick wooden panel that expands to completely darken the room. It was a little cumbersome to move things around sometimes to open/close. Regular curtains would've been far simpler. Otherwise, it was a nice stay and I'd consider it again. The staff were very friendly and spoke English very well.

Here were the three problems with this property: 1. Check-In was terrible: we arrived shortly before 5pm in the afternoon. Yet, there was no one in the downstairs lobby. This is when we realized this wasn’t a dedicated aparthotel building and thus a series of units within a building. Further, the reason no staff was present in the downstairs lobby (or in the actual check-in area once you go thru the doors on the second floor) was because of Barcelona’s city festival that they never told us about. We were lucky that a) my wife found the phone number to contact and b) were out there with some daylight remaining. 2. Room not as advertised: to be exact, the room we received had only two photos in the over 30 that are posted in the listing, and those photos were buried in the last ones (which more than likely you wouldn’t scroll through). Also, the room was much darker lighting than expected. All photos show a bright white but that was far from the truth. 3. Washer/dryer super loud combined with poor room layout meant that the loud noise was very difficult to suppress for our sleepy baby. The division between the bedroom and the living room was a blind and no division to speak of between kitchen and bedroom. Felt more like a big studio than the 2 bedroom option we picked. Was the room useful? Sure - kitchennete plus next to metro was cool, but poor check-in and not accurate room listing means I’m skipping this place forever. I don’t recommend.

Clean room and nice staff