I recently enjoyed a 6 night stay. The property has beautiful lush gardens and all of the staff are very happy, polite and helpful.
The buffet breakfast is all you could want, with many different options to choose from.
Pool towels were included, which is fabulous but I wasn't aware, and I packed my own from home. Perhaps this could be advised at the time of booking. Pool towels can't be taken to the beach, so you still may need to bring your own from home.
My bed was king size with 4 of the softest and largest pillows - sleeping was just beautiful.
Rooms were sprayed each evening for insects and beds turned down.
Rooms were freshened each morning with clean towels, bins emptied and bed changed as required.
The rooms are starting to feel like a renovation could soon be needed.
The free nightly entertainment was fantastic in the outside dining area, with undercover available for the entertainers in the rainy season.
The Triple Trouble band with Tigor Sihombing (lead singer) playing on Monday nights were just amazing. Tigor was a recent X Factor Indonesia finalist.
It's a shame they didn't play more than just once a week because they're so good. They play at Tipsy Tortoise on Fridays, so I went to see them again (very close by). Management - book them to play more than one night a week!
I had a few different minor issues in my room but everything was actioned immediately, and my stay was good.
Thanks to management for a great hotel, highly recommended.