Although we only stayed for two nights, I don't believe this hotel deserves a five-star rating; it felt more like a four-star establishment. Our room was labeled as having a "strip view," but from the 14th floor, we can see buildings from the main strip but not the view we expected. Additionally, the bathroom shower did not drain properly—after showering, there was about two inches of water remaining on the floor.
On the second day, we were not provided with the same number of towels as on the first day, so we requested extra towels through the tablet in the room. We received a notification that our request had been acknowledged and was being processed, but after two hours, no one arrived.
While our bed was made the next day, I was surprised by how poorly it was done, especially for a five-star hotel. These issues may seem minor, but they are noteworthy for a hotel of this caliber.