Viatges a Las Charcas

En lugar estaba muy limpio y acogedor Tuvimos problema con el aire acondicionado y la comida para el lugar no estaba muy de acorde pero en general estaba ok

Staff not supervisor were not clear about situation and well I don’t like some of the decisions

My wife and I stayed at the resort for four nights in July to celebrate her birthday and our anniversary. Overall, we had a wonderful experience and felt it was an excellent value. We were able to access the hotel's app about a week before our arrival. I initially had some trouble logging in, but customer service was very responsive and quickly resolved the issue. I highly recommend downloading the app and making restaurant reservations as soon as they become available, as the à la carte restaurants fill up quickly. The only restaurant we were unable to try was the Rodizio, as we didn't realize it was only open on Wednesdays and Saturdays. Every other à la carte restaurant we visited was excellent, with great food and outstanding service. The staff throughout the resort were consistently friendly, welcoming, and helpful. The beach area was beautiful, although we were unable to swim due to a large number of jellyfish in the water during our stay. We spent most of our days at the party pool, which had a fun atmosphere and offered plenty of entertainment throughout the day. While the resort had a few minor cosmetic imperfections, they did not change our overall experience. We thoroughly enjoyed our stay, felt it offered excellent value for the price, and would definitely recommend it to others..

First of all, resort is not in La Romana. It’s a place called Nueva Romana. The beach is not as beautiful as it is in La Romana. The water was muddy, cloudy and full of seaweed and JELLYFISH. I got stung three times in the four days I stayed there. I wanted to have my baby experience a beautiful beach, but we got stuck swimming in the pool every day which I could have done back at home. The rooms are dated, food choices are limited. Restaurants served similar food to the buffet. There are much better resorts our there. Don’t waste your money here. My two stars is for the hospitality. Everyone worked there were very friendly.

You don’t get not even close for what you pay. So over priced for what you get . The worse was , I made reservations and they confirmed it but when I got to the place I had to pay 580us extra. So many other scam they got going on there but I’m not going to get in to it .. all you gotta know the place sucks for the money I paid and when you get there you don’t get all the amenities they promised it felt like a scam