Viatges a Lanesborough

Chambre fonctionnelle avec literie confortable (petit lit double pour 2 personnes). Il nous a manqué un tapis de bain mais sinon tout était très bien. Les zones partagées sont bien entretenues et agréable

Incomparable city centre location just off Grafton Street, opposite Bruxelles. Have stayed multiple times. Great studio apartments, spacious and really well appointed. Ideal for a weekend stay in the city . Cannot recommend highly enough.

I arrived at the hotel with a booking for a de luxe room. The room (319) was very small and dark a filthy outlook, bins and bird droppings and high buildings on all sides with the air conditioning units outside my window and the noise of a tv (presumably from next door). I immediately went to the reception desk and asked if my room was really a de luxe room. One of the receptionist asked if I was a solo occupant. I replied I was, which was probably why I had been given this awful room. After two receptionists spent some time on the computer I was given a new room (357) which had the same outlook but at least I could see the sky! I make no apology for saying I would not stay there again and fully expect this comment to be disregarded, if it is read at all! The photographs I am including (which were the best I could get as the windows didn’t open any further) were taken from the second room I was given on the 5th floor. The first room was on the third floor which was literally on top of the air conditioning units. Carol Clapperton

Our room was very clean, the bed comfortable and the staff were kind. Unfortunately, our stay was ruined by the on-site construction that was going on in the courtyard of the building all day starting at or before 8am and going all the way until 5. It was EXTREMELY loud and you could not rest or focus on any work. There was no where to put our bags nor anywhere to put our things in the bathroom. While the room was pretty, the design was not functional. The pool area, which is actually one giant hot tub, was quite dirty. At the end of the stay I mentioned the noise and was given a small credit about 1/8th of what I paid for the stay.

The flat itself was nice, clean, and has lots of light. Quite tight for 4 people though as there wasn’t anywhere to put luggage and had to use the kitchen for bags. However, we had many technical issues with the check-in and the digital keys. We called the office number and they were very helpful and always available. We had to download a second app in order to get into the building. Also, we extended to late check out and our “key” once again did not work, even though the late checkout time was confirmed. Once again had to contact help to be let in. Staff were always helpful but the digital key was quite frustrating.