Hoteles cerca de Lancaster City Hall - Lancaster

"I had a very disappointing stay at this hotel. The room was infested with roaches, which made it completely uncomfortable. I purchased a can of Raid, hoping it would help, but within less than a day, the entire can was used up with no noticeable improvement. I immediately informed the receptionist about the issue, but her responses were consistently hostile and dismissive, as if she didn’t care about my concerns. When I decided to check out and requested a refund for the remaining nights, she only offered to refund me for one night, despite having booked and paid for two rooms. This experience was highly unsatisfactory and unacceptable."

"Excelente hotel"

" The hotel don have a really breakfast, only fruits, coffe, te and muffins, the elevator out of service, one door open all time and any security becuase this door ia to the back of hotel, i reuqest clean an change towells.. never clean and only put a few towels on the washbasin, never removed the trash... terrible "